RETURN AND EXCHANGE POLICY
If you wish to return or exchange an item purchased through BodhiVida.com, please follow the steps below.
PRODUCTS ELIGIBLE FOR RETURN:
Any product purchased on BodhiVida.com, received within the last 30 days, and more than 1/2 full.
Promotions and samples are not eligible for return or exchange. Shipping charges are not refundable.
1. Please include in your return package your order number, full name, email, shipping address, and phone number.
If you are making an exchange and the total cost is more or less than the amount of your return, please email us at firstname.lastname@example.org or call us at 1-800-854-BODHI, prior to ship the products.
2. All returns should be addressed to:
BodhiVida/Partner Warehouse Returns
1002 E. University Dr.
Phoenix, AZ 85034
Your refund will be processed promptly upon its arrival and all exchanges will be shipped via Federal Express home delivery. Processing and transit time for exchange packages is usually 7-10 business days from the time the exchange is received. Business days are Monday through Friday from 9am to 5pm PT, excluding federal holidays within the United States. An email will be sent to confirm receipt and processing of your refund or exchange request.
Please note: Only products purchased at BodhiVida.com may be returned for refund or exchange.
If you have questions about returns or exchanges, please contact us by phone at 1-800 854-BODHI or email@example.com
US SHIPPING DETAILS
All orders ship directly from our warehouse.
BodhiVida.com orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Below are the shipping options available for your Bodhi Vida order. Please select the option that best suits your delivery needs during checkout.
FREE Standard Shipping
BodhiVida.com offers FREE STANDARD SHIPPING on all U.S. merchandise orders. Our standard shipping orders are processed and shipped in 2-3 business days, depending on product availability. Free standard shipping excludes Canada and International orders.
Most orders shipped via Standard Shipping are processed and shipped in 2-3 business days, depending on product availability.
Most Standard orders are delivered within 3-5 business days from the order’s ship date. Orders will be shipped from our warehouse. Please note: if a PO address is entered, the package will be shipped via USPS and could take 5-7 business days to arrive.
Second Day Service
Second Day orders placed by 9:00 AM EST will be processed and shipped the same or next day, depending on product availability.
Most orders shipped via 2nd Day Service are delivered within 2-3 business days from the order’s ship date.
We’re sorry, orders destined for P.O. Boxes, U.S. Territories, APO/FPO locations and Canada are not eligible for 2nd Day Service delivery.
Overnight orders placed by 9:00AM EST will be processed and shipped the same day, depending on product availability.
Orders placed after 3:00 PM ET will be processed and shipped the next business day.
Orders shipped via Overnight Service are delivered within 1 business day from the order’s ship date.
We’re sorry, orders destined for P.O. Boxes, U.S. Territories, APO/FPO locations and Canada are not eligible for Overnight Shipping.
P.O. Boxes and APO/FPO Addresses
Most items may be shipped to a P.O. Box or Military APO/FPO addresses, but some restrictions apply. Orders being sent to P.O. Boxes or Military APO/FPO addresses must be shipped via the United States Postal Service. Priority shipping methods (Overnight or 2nd Day service) are not available.
If you have any questions concerning the shipment of your order, please email firstname.lastname@example.org or call us at 1-800-854-BODHI
Interested in placing an order outside the USA or Canada?
Please call us at 1800 854-BODHI Mon-Fri 9-5PM EST to place your order.